Frequently Asked Questions & Answers

Here are some of frequent questions and answers to help you and give you more information. If you need any help or you have another question, contact us any time and later than in a few minutes we will respond.   

Why should I trust cozy taxi?

Many years of experience since 1986.  Professional  and friendly drivers.  Easy, fast and safe bookings.

What if I have a lot of baggage?

You have to inform us. So we will take care to come with the right vehicle.

What will happen if my flight is delayed?

We check all the flights, so if this happens, we will be in the right time with no extra charge.

I have finished my reservation what is the next step I need to follow?

Once you complete your reservation, we will contact with you immediately for confirmation.

Where will I meet the driver in the airport?

Our driver will be waiting at the arrivals hall, holding a sign with your name.

When will I pay?

You will pay in the end of the ride.

I would like to book my return as well,can I?

Of course. You can book your return route online at the same time as you book your arrival. You can also book your return with us at a later date by contacting us.

I have a reservation, but I want to change my pick-up details, what should I do?

Please send us an e-mail to and we will change it in our reservation system.